Privacy

Guardian Track protects and connects your loved ones, pets, and important items to make your life easier and less stressful. We take your privacy as seriously as you do, and we are committed to protecting it.

This Privacy Policy explains our practices regarding the collection, use, disclosure, transfer, storage, and protection of personal information that is collected through our products and services, as well as your choices regarding the same. As you review our Policy, keep in mind that it applies to Guardian Track, Inc.’s ("Guardian Track", "we", "our", or "us") websites, mobile app (Guardian Track), help center and other associated services we provide (“Services”). It also applies to Guardian Track physical devices (e.g., Guardian Tracker and partner products that have the finding technology embedded within them) as well as other products such as Labels (“Products”). Before accessing or using our Products and/or Services, please ensure that you have read this Policy and understand how we collect, store, use, and disclose your personal information as described herein.

I. Information We Collect

The information Guardian Track collects depends on what Guardian Track Products or Services you use and how you use them.

A. Information You Give Us Directly

When you create or modify a Guardian Track account, update your preferences, purchase and/or activate a Product, contact us (including by social media or via our Help Center), participate in an online survey, or otherwise interact with Guardian Track’s Products and Services, we may collect a variety of information, including:
• Account Information. Your username, email address, real name, nicknames, date of birth, mobile phone number, password, shipping and billing addresses, and Products activated. You may also choose to provide a photo to associate with your Guardian Track account Product.
• Circle Information. When you create a Circle in your Guardian Track app and invite a friend or family member to join your Circle, we collect their name, email address, mobile phone number, and photo if one is provided.
• Identity Verification. In certain circumstances, for instance, depending on the features of our Products and Services you use or based on your age and country of residence, we may take steps to verify that a parent or guardian has consented to use of the Services by a child. We work with an identity verification vendor that may collect information from or an image of a government-issued ID or an image of you (for example, a selfie), which may be used with facial recognition technology. (Note: the digital age of consent may vary by jurisdiction and Guardian Track may adjust our parental consent process accordingly.) For more information, please Click here.
• Transaction Information. When you place an order for a Product or upgrade to a premium subscription, you will need to provide an email address, a first and last name and/or a shipping address. Any payment information you provide is processed by the relevant billing and/or payment processor. We may also collect information such as which version of the Product or subscription service you are using, the date and time that you activated your account, the duration of your subscription, the data related to any subscription cancellation request, and any in-app purchases you may make.
• Optional Account Information. We may collect information when you customize features within our Products or Services (for example, labeling locations on your in-app map within Guardian Track, using "Smart Alert" for a Guardian Track device, or providing emergency information about the wearer of a Guardian Track device, such as their, height, weight, gender, ethnicity, race, medications, allergies, and medical conditions including whether the individual is special needs and the category of such special needs, or pet breed in the case of an animal).
• Contest Prize and Tax Information. If you are the recipient of a contest or sweepstakes prize that requires tax reporting, we may collect identifiers associated with your government-issued documents (such as a social security number).
• Feedback and Social Interactions with Us. We collect information when you provide Guardian Track with feedback or otherwise interact with us, such as when you comment on a blog post, or when you tag Guardian Track , Navotkarsha It Solutions on a social media post.
• Other Information You Provide to Us. Information you provide in response to surveys about our Products or Services, any information about your friends that you provide us through our referral services, information you provide when seeking help from us, such as your name, email address, telephone number, mailing address and records (including call recordings) and technical information related to the issues you experience.

B. Information We Collect Automatically When You Use or Interact with our Products and Services

We and our service providers may collect other information when you use our Products and Services, such as:
• Device Information. This includes information about your device, hardware and software information, such as your mobile device identifiers, operating system, IP address, or browser information (including browser type and language preference), device make/model, Wi-Fi connection, battery status, and advertising identifiers.
• Location and Movement Information. With your consent, we collect precise geolocation data (including GPS coordinates and latitude/longitude information) through your mobile device or our Products that transmit precise geolocation data. We also collect information about your location such as city or zip code inferred through your IP address and information through technologies like Wi-Fi and Bluetooth.
• Driving Event Information and Motion Activity Information. This information includes information about how and where you are moving such as your speed, altitude, and heading, and is collected from technology embedded in your mobile device, such as gyroscope, accelerometer, compass, and Bluetooth. This information indicates things like whether you are cycling, walking, running, or driving, how fast you are going, and whether you are speeding up or slowing down.
• Information Collected via Tracking Technologies. When you use our Products or Services, such as using our apps, visiting our websites, or reading our emails, we and our partners may use a variety of technologies, including cookies, web beacons, pixels, clear GIFs, log files, embedded scripts, SDKs, location-identifying technologies, or other tracking/recording tools (collectively, "Tracking Technologies"), to collect some of the information described in this section and other information about your activity on our Services, such as links you click, features you use and actions you take within our Services, whether you open emails or click on links in emails from us, ads you view or click on, information about your activity on specific pages of our websites, such as mouse movements and keystrokes, and app performance data. We may combine this information with other personal information we collect about you.

C. Messages and Member Content

We collect information when you message other members of your Circle through use of our Services, and any photos or videos you send via the in-app messaging to other members of your Circles. With your permission, we may also access your photo or camera roll on your mobile device.

D. Information Provided to Us by Third Parties

We may receive information about you from other sources. If you connect another account to your Guardian Track account, we receive information from the companies providing you these services, As an example, when you link your Guardian Track account to a voice assistant such as Google Assistant or Alexa, we may collect precise geolocation data for all Guardian Track scanned by the device for members who have linked their account to that service.

E. Information We Derive

We may also derive information or draw inferences based on the other information we collect, including precise geolocation data. For example, we may predict that you would be interested in certain offerings or send you certain reminders based on how you have previously interacted with our Services or your typical movement patterns.

II. How we Use Information

We use your information to provide, maintain, and improve our Products and Services, to research and develop new products and features, and to promote our Products and Services, as further explained below.

A. To Provide the Navotkarsha Products and Services

We may use information about you to:
• Provide the Products and Services to you, including to record the location and movements of devices linked to our Services;
• Manage your account with us, including authenticating access, verifying identity, and keeping track of your preferences and choices;
• Personalize your experience on our Services, such as to display a personalized browsing history;
• Measure interest in Guardian Track’s Products and Services;
• Ensure the integrity, security and perform internal quality control and optimization of our Products and Services;
• Communicate with you about your account;
• For informational, transactional, marketing and operational purposes, such as account management, customer service, or system maintenance;
• To process applications, transactions, and payments;
• To prevent potentially prohibited, harmful, or illegal activities, including to detect or prevent fraud;
• Provide technical support and repair errors or bugs in our Services; and
• To enforce our Terms of Service and this Privacy Policy and comply with our legal requirements.

B. Marketing Guardian Track Products and Services

Guardian Track may use information to market our Products and Services, such as by sending emails, newsletters, mailings, or making phone calls from us, as allowed by applicable law, for marketing purposes such as to provide you with information related to Guardian Track’s or our business partners’ products and services or upcoming special offers that may be of interest to you. You can opt out of these communications at any time, see below for details. We may also use the information we collect to understand the effectiveness of our marketing campaigns.

C. Research and Development

We may use information we collect in order to:
• Understand how users engage with our Products and Services, including to monitor which features are popular, metrics, and trends;
• Conduct individual or market research and analytics;
• Help us to optimally deliver our existing Products and Services;
• To develop new products and services; and
• For research and internal analysis.

D. Connecting with Social Media

When you choose to connect or interact with our Services through a Social Network, or if you use social features, the information provided to Guardian Track via those Social Networks or social features may be used to verify information that you have independently provided to Guardian Track and to enhance our ability to provide you with information about our business, products, and Services.
These social features are operated solely by the respective Social Networks, and their service providers, and we recommend that you carefully read their privacy policies before you decide to use them. We have no control over or access to the information collected, stored or used by such Social Networks, and the information practices of such Social Networks are not covered by this Privacy Policy.

III. Advertising Activity

We engage others to provide analytics services, serve advertisements, and perform related activities within our Services and to advertise our Products and Services to you on non-affiliated sites and services. To do this, Guardian Track uses the information we collect about you and your activity on our Services. We use this information, sometimes combined with other information we receive from third parties, to select which ads you see on our Services. We also disclose certain information, such as identifiers and activity and device information collected through Tracking Technologies and a hashed version of your email, to advertising partners both to select relevant ads to show you on our Services or to deliver advertising targeted to you on other companies' sites or mobile apps, understand the effectiveness of this advertising, analyze and track data, and better understand your activity. You have control over these practices. On our mobile apps, you may opt out by following the instructions behind the "Your Privacy Choices " link available in the Privacy & Security section in the settings menu or by using the controls available through your mobile device's operating system. When you use these controls, we will also stop disclosing your information to our business partners for their own use as described below. You can learn more about these controls on at the Limit Information Sharing with Third-Party Partners Through In-App Privacy Settings information page. To opt out of these practices on your web browser, please follow the instructions behind the "Privacy & Security" link in the footer of our websites. You can learn more by visiting the help article entitled: To Opt-out of Navotkarsha It Solutions Sharing Data with Third-parties for Advertising Purposes.

IV. Information We Disclose

We or you may disclose your information to different Guardian Track Services, our subsidiaries, and to third parties for our or their purposes as described below.

A. Disclosing to Others in Your Guardian Track Circles, or Friends

You may choose to disclose your personal information to other members of your Guardian Track Circles (Tiles may be shared with third parties who are not a member of your Circles upon your request, via the in-app “Unlimited Sharing” setting, which may be modified by you at any time), including your:
• full name;
• email address;
• precise geolocation data;
• driving event data;
• information about your use of our Service with members of your Circles (e.g., whether you have logged in on a new device); and
• Title.
In addition, other members of your Circles may disclose your personal information in certain circumstances, such as: If a member of your Guardian Track Circle enables voice actions on services such as Google Assistant or Alexa-enabled devices, certain personal information (including your name, tracked entity name (child, family member, or asset), and last known location) may be displayed to your Circle members on screen or via audio response on any device with the voice action enabled. To prohibit this data disclosure, you must ask the member of your Circle member to disconnect their account from the voice action-enabled devices, or you can leave the Circle shared with that member.

B. Information Posted to our Blogs, Community Forums or Other Public Websites

Any information or content that you voluntarily submit, or post to the Guardian Track or Navotkarsha websites or blogs, community forums, or comments you post to our Facebook page (or other social media pages) will automatically be available to the public. We may publicly post your reviews and comments online on our website or mobile app or link your reviews to third-party websites. We are not responsible for any information you choose to provide on social media pages, or for any content or communications you receive as a result of sharing such information. To request removal of your information from our website or blogs, please contact us at navotkarsha@gmail.com.

C. Service Providers and Advisors

We may disclose your personal information to our vendors and consultants who help us provide our Services or who perform services on our behalf, such as accounting, managerial, technical, email or chat services, marketing or analytic services, fraud prevention, bot detection, web hosting, and to others that provide services or features to our members on our behalf.

D. Business Partners that Provide Certain Services to You

We may disclose personal information, including contact information and location and movement data (including precise geolocation data), mobile device information (such as information generated by the gyroscope and accelerometer in your device), application analytics (including IP address and device identifiers), technical and analytical data, and driving event data with business partners that provide certain features and services you elect to use through or in connection with our Products or Services. Some examples of these integrated services offered by our business partners include:
• Crash Detection and Emergency Dispatch Services;
• Roadside assistance;
• Identity theft protection; and
• Driving analytics services.

E. Business Partners for Their Own Use

In addition to disclosures of certain personal information for Guardian Track's advertising purposes described above, we also disclose certain information, including precise geolocation data, movement data, and other information, about your use of our Services to select business partners for their own uses, including to combine with other information to derive insights and analytics and use for their own and others' advertising and monetization purposes. We do not make available your contact information (e.g. your name, email, phone number) for such purposes. You can opt out of these disclosures by following the instructions behind the link titled "Privacy & Security" in the Privacy & Security section of your app account settings and learn more here: Limit Information Sharing with Third-Party Partners Through In-App Privacy Settings.

F. Purchasers and Other Third Parties in Connection with a Business Transaction

We may at any time buy or sell/divest the company, or any portion or combination of its products, services, assets and/or businesses. Personal information such as member names and email addresses, and other member information related to our Services will likely be one of the items transferred in these types of transactions. We may disclose, transfer or assign such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, or similar transactions or proceedings.

G. Law Enforcement, Regulators, and Other Parties for Legal Reasons

We may disclose personal information to third parties (including but not limited to, law enforcement, other government entities, or civil litigants) when required to do so by law or subpoena, or if we determine (in our sole discretion) that disclosure is necessary to: (a) conform to the law, comply with legal process, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Service, this Privacy Policy, to take precautions against liability, to investigate and defend ourselves against any claims or allegations, or to protect the security or integrity of our site; and/or (c) to exercise or protect the rights, property, or personal safety of Guardian Track, our employees, members or others.

H. Aggregate Insights

We provide select business partners aggregate information that is deidentified and combined with similar data of other users that cannot reasonably be linked to or used to identify any individual, household, or device, which these partners may use for their own commercial purposes like market analysis or research. We give you controls over this activity, as described below.

V. Your choices about your information

We believe in transparency and providing you with the opportunity to make important decisions about how your information is used, processed, stored and shared as outlined in this Section V (Your Choices about Your Information).

A. Modifying, Correcting, Accessing, Opting Out, and Deleting Your Information

You may correct or modify your account information or personal information (e.g. name, email address, or phone number), or change your password by logging in to your App, clicking on “Settings” and then “Account” (for Guardian Track). You may request to access or review the information we collect or disclose about you, the categories of sources of such information, the business or commercial purpose for collecting your information, and the categories of third parties with whom we disclose personal information, or request that your information be deleted by submitting a request as described below. Please note that the information provided via the in-app links described in this section does not include technical information or support records. If you would like to request information related to your support records, please contact us directly at navotkarsha02@gmail.com.

In the Navotkarsha app, you may:

• Exercise your right to Opt in or Opt out of App-based personal information sales (described above) and activities that involve use of personal information for "targeted advertising" (described above) by following the instructions provided behind the “Your Privacy Choices ” link in the Privacy & Security section of your app account settings. If you opt out, you will still see ads on our Services, but we will not use third-party data to select these ads.
• Request to access or delete your personal information by visiting the “Additional Data Rights” page in the Privacy & Security section of your app account settings and selecting “Request Your Personal Information” or “Delete Your Account” to submit your request. We will process your request and send a confirmation email.

You may also request the closure and deletion of your account by contacting us at navotkarsha02@gmail.com with your deletion request. Please include your full name, the email address associated with your Account, and the service you are using.

Note: Prior to the deletion of your Guardian Track account, you may transfer your tracked profiles or devices to another Guardian Track user by following the instructions available in our support pages under Profile & Device Transfer. Transfers can only be made between active accounts.

For Guardian Track users: If you delete your account or other personal information, location data associated with active tracking profiles or devices may still be collected anonymously by other authorized Guardian Track users within your Circle.
To completely disable this type of data collection, we recommend:
• Transferring tracking profiles or devices before account deletion.
• Disabling or removing tracking devices linked to Guardian Track.
• For further details, visit the Guardian Track Help Center.

B. Controlling Aggregate Insights

As described above, we provide aggregate information to select business partners for their own use. You may decline to have your information aggregated and used for these purposes by using the choice offered in your account in the Guardian Track app by clicking “Settings,” the “Privacy & Security,” and finally “Aggregate Insights.”

C. Communications from Guardian Track

We may periodically send you promotional newsletters and emails. You have the ability to opt-out of these by following the unsubscribe instructions provided in the emails you receive. Certain communications, such as billing information and Service updates are necessary for you to receive and you will not be able to opt-out of these communications. For more information about the types of communications Guardian Track may send, and for detailed instructions on how to opt-out please see the following:
• Email and Telephone Communications; and
• Mobile Devices and Push Notifications.

D. Location and Movement Data Collection and Sharing in the Guardian Track App

We collect, use, and disclose precise geolocation data, driving event, and movement data as described above. You have many options to control this data collection and sharing activity through the App Settings:
• Opt out of disclosures of this personal information to advertising and business partners by following the instructions behind the "Your Privacy Choices " link in the Privacy & Security section of your app account settings;
• Opt out of Aggregate Insights as described above;
• Limit Location Sharing with Your Circle(s);
• Limit Drive Detection; and
• Disconnect Location Data and Movement Data in Device Settings.
If you no longer want to continue using the Products and/or Services, uninstalling the Guardian Track (as applicable), removing the battery from or disabling the Products, and logging out from our Service will also stop us from collecting your location.

E. Web-Based Personal Information Sales

You may opt out of the use and sharing of your personal information collected from our websites for purposes of showing targeted advertisements on other online properties by visiting the "Privacy & Security" link in the footer of the website and adjust the toggles as applicable. Please note these settings must be completed for each browser on each device you use and for each of our websites (www.navotkarshaitsolutions.com) separately, and will not affect App-based settings. If you clear your cookies or your browser is set to do so, you will have to exercise the choice again.

VI. Our Policy Towards Children

Guardian Track takes special precautions to protect the privacy of our younger members. Guadian Track does not knowingly collect personal information from children who do not meet applicable minimum age requirements without verifiable consent of a parent or guardian, and our Services are only intended to be used by children with significant parental or guardian involvement and approval.

If Guardian Track learns that we have inadvertently collected personal information of a child without parental consent as required by law, we will take appropriate steps to delete this information. If you are a parent or guardian and discover that your child has a registered account with our Services or is using our Products without your consent, please alert us immediately by emailing navotkarsha02@gmail.com.

As a parent or guardian, by enabling your child to create a member account and/or permitting your child to use the Products or Services, you expressly agree to the practices described in this Privacy Policy and you consent to the collection, use, and disclosure of your child’s personal information as described herein.

A. Setting up a Child Account

If a parent wishes to add a member who is a child to our Services, we request the parent provide verifiable consent, through one of several methods, such as by verifying the parent’s driver’s license during sign up, or by submitting a parental consent form (available here) via mail or email. The child will then be able to participate in most aspects of the Guardian Track Services. In some instances, our Products are intended to be worn and used by children and pets. By providing the Products to a child, you represent and warrant to Guardian Track that you consent to such child’s use of our Products and Services and further consent as a parent to enable and permit Guardian Track’s collection and use of the information from the Products and Services used by the child as stated in this Privacy Policy and the Terms of Service.

B. Personal Information We Collect about Children

We take special precautions to collect only as much information as is reasonably necessary for the child to use our Products and Services.

C. Information Disclosures about Children

Guardian Track may disclose a child’s personal information to our third-party vendors, service providers, and business partners that offer integrated services as described in this Privacy Policy. We do not share or sell personal information of members we know to be children, nor do we show ads in child accounts. Profile and location information for children using the Service may be shared with other members of any Circle the child joins. Please note the child may exchange messages with those Circle members. You are responsible for monitoring your child’s account and location-sharing activity through our Products and Services and for blocking or permitting location-sharing features.

D. Contact Us Regarding your Child’s Account or Information

The parent or legal guardian has a right to request to review or have deleted the child’s personal information and may withdraw consent for our Products and Services to collect any further personal information from the child. Please contact us at navotkarsha02@gmail.com to request to review and/or delete any personal information we may have collected from the child, or to withdraw permission for Guardian Track to collect any additional information from the child. We will require the parent or guardian to provide us with sufficient identification before providing access to, or acting upon, such personal information, or acting upon such request.

VII. How We Protect Your Information

Guardian Track cares about the security of your information. The actions we take to protect your personal information are described below:

A. Security

We have implemented appropriate standards to reduce the risk of unauthorized or unlawful access of your personal information. No security system is impenetrable and we cannot absolutely guarantee the security of our systems and your information.

We will never send you unsolicited messages or contact you by phone to request sensitive information, such as your account ID, password, payment, or national ID numbers. Please note that the e-mails and other communications you send to us are not encrypted, and we strongly advise you not to share any sensitive information through these means.

If any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify any impacted individuals and take steps in accordance with any applicable laws and regulations.

B. Accuracy and Confidentiality of Your Email Address and Password

You are responsible for maintaining the secrecy of your password and ensuring the email address associated with your account(s) is accurate. We use your email address to contact you about service updates, changes to our policies, and account activities such as requests for your information. We recommend using a strong password unique to this service. If you believe your account has been compromised, change your password immediately via the applicable app or website.

Guardian Track is not responsible for information or data transmitted to a third party as a result of a member providing an incorrect phone number or email address.

C. Guardian Track Device Security

Guardian Track devices use unique hardware to deliver strong security and encryption. Our devices include a dedicated security chip required to communicate with our secure servers and are intrusion resistant. Unlike most other connected devices, it cannot be reprogrammed - part of the circuit board is physically burned away during manufacturing. Guardian Track location data is encrypted at rest and while in transit.

D. Fraud Prevention

To prevent the misuse of our Services by bots or other nefarious means, we use anti-bot services to ensure the integrity of our service, for more information click here.

E. Data Retention

Guardian Track retains the information we receive as described in this Privacy Policy for as long as you use our Products or Services or as otherwise necessary to fulfill the purpose(s) for which it was collected, to resolve disputes, establish legal defenses, conduct audits, pursue legitimate business interests, enforce our agreements, and to comply with applicable laws. The purposes for which we process information may dictate different retention periods for the same types of information.

VIII. Additional State, Country, and Region-Specific Privacy Terms

India has enacted data protection and privacy laws that grant its residents certain rights and require specific disclosures under the Digital Personal Data Protection Act (DPDPA), 2023 and other relevant regulations. If you reside in India, this section applies to you.

This section also serves as our Privacy Notice at Collection under applicable Indian laws.

Additional Disclosures
Above we explain how we collect, use, and disclose information about you, as well as our advertising practices. As required by certain State Privacy Laws, we use the tables below to explain this same information.

Use and Disclosure of Personal Information for Business Purposes

Certain information we process is considered "sensitive" under State Privacy Laws, such as precise geolocation data, personal information of children, and, if you select to use certain features within our Products and Services, such as emergency assistance, you may provide us information about health conditions and your race, ethnicity, or religion. We process such sensitive information only with your consent, or, in the case of children, with the consent of the child's parent or legal guardian.

As described in the Information We Collect section above, we collect personal information from various sources, including directly from you, automatically when you use or interact with our Products or Services, and from third-party sources.

We retain personal information as described in the Data Retention subsection above.
Sales, Sharing, and Targeted Advertising Activities
India Privacy Notice: We do not sell your sensitive personal data.

However, we engage in activities that may be considered "processing" or "sharing" of personal information under the Digital Personal Data Protection Act (DPDPA), 2023:
As described above, we may process certain personal information, including precise geolocation data, to provide location-based services such as real-time tracking, geofencing alerts, and emergency response features. Your data is shared only with authorized service providers necessary for delivering Guardian Track’s core functionalities.
As described above, we may use certain non-sensitive personal information to personalize your experience within Guardian Track, improve our services, and provide relevant recommendations. However, we do not share sensitive personal data (such as precise location or motion data) with third parties for advertising or monetization purposes.
For further details, please refer to our Privacy Policy or contact us at navotkarsha02@gmail.com.

The table below provides more information about the information we disclose and the nature of third parties that receive it for such purposes:

We do not engage in sales, sharing, or targeted advertising using personal information about anyone we know to be under the age of 18.
Your Rights Under Indian Privacy Laws
Opt Out of Sales, Sharing, and Targeted Advertising

Your Rights Under Indian Privacy Laws
Opt Out of Sales, Sharing, and Targeted Advertising
• Follow the instructions behind the "Privacy & Security" link in the footer of each of our websites to opt out of disclosures for such purposes via tracking technologies on our websites. Your opt-out choice will be linked to your browser only; therefore, you will need to renew your opt-out choice if you visit our website from a new device or browser, or if you clear your browser’s cookies. You can also opt out by visiting our websites with a legally recognized universal opt-out signal enabled, where applicable.
• Follow the instructions behind the "Privacy & Security" link available in the settings menu of our apps to opt your account out of disclosures by our services—including a hashed version of your email address—for such purposes, as well as our use of third-party information to inform the ads you are shown on our Services. We will also treat your account as opted out of these activities if you use controls available through your mobile device’s operating system.

Using these tools to opt out will also us to limit our use and disclosure of precise geolocation data, which is considered "sensitive" under certain Indian Privacy Laws.

Access, Correction, and Deletion
You have the right to:
1. Request to access and obtain details of your personal information, including a portable copy.
2. Request correction of inaccurate personal information.
3. Request deletion of your personal information, subject to legal and regulatory requirements.

If you would like to submit a request to exercise your rights, please follow the instructions set forth above.

Alternatively, you may submit a request under Indian Privacy Laws via email by contacting us at navotkarsha02@gmail.com and including your account name and mobile telephone number, along with the consumer right you would like to exercise.

To protect your privacy and security, we take reasonable steps, such as verifying your email address and specific information, to verify your identity and request. For faster response times, we recommend that members submit all requests through the in-app Privacy & Security Settings.

◇ Non-discrimination

We do not discriminate against you for exercising any of your privacy rights. However, certain information may be required in order to provide our services. For example, if you request deletion of your account, we will no longer be able to provide services to you.

◇ Appeals

If we deny your request, you may appeal our decision by contacting us at navotkarsha02@gmail.com. If you have concerns about the result of your appeal, you may escalate the matter to:

Our Grievance Officer, as required under Indian IT Rules.
The Data Protection Board of India, as established under the Digital Personal Data Protection Act, 2023.

◇ Authorized Agents

If you reside in India, you may designate an authorized agent to submit an access, deletion, or correction request on your behalf.

Authorized agents must:
• Submit the request via email to navotkarsha02@gmail.com and include a signed letter from the account holder confirming that the agent has permission to submit the request on their behalf.
• In certain circumstances, we may need to request additional information to verify the identity of the account holder and/or to confirm that the account holder has provided the authorized agent permission to submit the request.

We may deny a request if we are not able to verify the authorized agent's authority to act on your behalf.
If you are an authorized agent seeking to make a request to opt out of data sharing, targeted advertising, or processing on behalf of a consumer, please contact us at navotkarsha02@gmail.com.

◇ Annual Request Metrics

A. Indian law requires us to maintain records of consumer requests and responses.
B. International Transfer
You agree that all information collected via or by Guardian Track may be transferred, processed, and stored within India or in other jurisdictions where our servers, affiliates, or service providers are located, including but not limited to cloud-based storage, data centers, and secure third-party service providers.

Your information may be accessed by law enforcement agencies, regulatory authorities, or other government bodies pursuant to a lawful request under applicable Indian laws.
By providing information to Guardian Track, you explicitly consent to the storage and transfer of your personal data to these locations. This may mean that your personal information is stored in a jurisdiction that may not provide the same level of data protection as India. However, we will take appropriate safeguards to ensure that your personal information is treated securely and in compliance with this Privacy Policy and Indian data protection laws.

If we transfer your personal data outside India, we will: Ensure that such transfers are necessary for processing, comply with applicable Indian privacy laws, and are based on legally recognized mechanisms.
Implement appropriate safeguards, such as binding contractual agreements, government-approved transfer mechanisms, or data localization requirements under the DPDP Act, 2023.
For any inquiries regarding international data transfers and the security measures in place, please contact us at navotkarsha02@gmail.com.

C. Individuals in Europe
If you are located in Asia, the following section applies to you.

i. Legal Basis for Processing
Our legal basis for processing your personal information varies depending on the type of information collected, the context of collection, and the country in which you reside. For individuals located in Asia, including India, Singapore, Malaysia, Thailand, Indonesia, and other jurisdictions with similar privacy regulations, we process your personal data based on the following legal bases:
Consent – When you provide explicit consent for the collection and processing of your personal data, including for marketing communications, cookies, or location tracking. You may withdraw consent at any time.
Contractual Necessity – When processing is required to fulfill our contractual obligations, such as creating and maintaining your Guardian Track account or providing location-based tracking services.
Legitimate Interests – When processing is necessary for fraud prevention, security, customer support, or targeted product marketing, provided it does not override your fundamental rights.
Legal Obligation – When processing is required to comply with local privacy laws or requests from law enforcement agencies in your country.

ii. Data Subject Requests
Under applicable privacy laws in Asia, you have the right to:
Access your personal data and obtain a copy in a portable format.
Request Correction of any inaccurate or outdated information.
Request Deletion (Right to Be Forgotten) of your personal data, subject to legal and regulatory requirements.
Object to Certain Processing or request restrictions on data processing where applicable.

To exercise these rights, follow the instructions in the Your Choices About Your Information section or email us at navotkarsha02@gmail.com.
To protect your privacy, we may request additional information to verify your identity before processing your request. We will respond to requests in compliance with Indian data protection laws (DPDP Act, 2023) and other applicable regulations in Asia.
If you have concerns about our data processing, we encourage you to contact us first. However, if we are unable to resolve your issue, you may have the right to lodge a complaint with your country's data protection authority.

iii. Data Privacy and Cross-Border Transfers
Guardian Track complies with Asian data protection regulations when transferring personal data outside your country. If your data is transferred internationally, we ensure adequate safeguards, including government-approved data transfer mechanisms, binding corporate rules, or contractual agreements under applicable privacy laws in Asia.

If you believe your data is not being handled as per this Privacy Policy, please contact privacy@guardiantrack.com. If we are unable to resolve your concerns, you may escalate the matter to the Grievance Officer or the relevant Data Protection Authority in your country.
For any unresolved disputes, you may have the right to alternative dispute resolution mechanisms under the applicable laws of your country.

D. Individuals in Asia (Including India)
Use and Disclosure of Personal Information

For users in India and other Asian countries, we will only use and disclose your personal information for the purposes of marketing Guardian Track products and services or those of third-party organizations where you have provided explicit consent, or as otherwise permitted by applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) in India.
Security Liability for Guardian Track Users

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, misuse, or loss, in accordance with Indian IT Rules, 2011, and other applicable data protection laws in Asia. However, except where liability cannot be excluded under applicable law, Guardian Track shall not be held liable for any unauthorized access, misuse, loss, or corruption of personal information.
Nothing in this Privacy Policy restricts, excludes, or modifies any statutory consumer rights provided under applicable Indian or regional consumer protection laws.

IX. Links to Other Websites and Services

Our Guardian Track services may contain links to third-party websites or services that are not owned or operated by us. Any information you provide to a third-party service is directly handled by that service provider and is subject to their privacy policy.

Please note that when you navigate from Guardian Track to a third-party website, app, or service, our Privacy Policy no longer applies. Your interactions with such services are governed by their own terms, and Guardian Track is not responsible for the privacy practices, content, or policies of any third-party websites or services, even if linked from our platform.

For any concerns regarding your personal information, you may contact us at navotkarsha02@gmail.com.

X. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, so we encourage you to review it regularly. If Indian or applicable Asian data protection laws require us to provide enhanced notice or seek your consent for any changes, we will comply accordingly. Otherwise, updates to this Privacy Policy will become effective upon posting.

If you object to any changes in this Privacy Policy, you must stop using our Products and Services and may request deletion of your personal data by contacting us at navotkarsha02@gmail.com. Any information collected through your use of Guardian Track will be processed in accordance with the Privacy Policy in effect at the time of collection.